SMS & Messaging Policy

SMS & Messaging Policy

By opting in to our SMS and messaging program, you agree to receive text messages from T&D Design & Sundry, LLC. regarding your orders, promotions, cart reminders, and event/vendor announcements. Participation is voluntary, and you may opt out at any time by replying with the appropriate keyword (such as "STOP") or by using the unsubscribe link provided in our messages.

How We Collect Information

  • You may opt in to SMS messaging by selecting the box at checkout or by signing up through a form on our website.

  • Our website uses cookies and plugins to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS.

  • We collect your phone number, name, order details, browsing/cart behavior, and other information you provide to us directly or during interactions with our website.

  • Location information may be inferred from your IP address, shipping address, or provided manually (for example, tagging during events). We may use this information to provide location-based event announcements or promotions.

How We Use Information

  • To send order updates, promotional offers, cart reminders, and event/vendor announcements.

  • To personalize content and segment messaging (such as VIP offers or location-specific alerts).

  • To improve our services and better understand customer preferences.

Who We Share Information With

  • We use Shopify and Klaviyo as service providers to deliver our SMS program. These providers may process your data on our behalf.

  • We do not sell or rent your data to third parties.

  • The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights & Choices

  • You may opt out of receiving SMS messages at any time by following the instructions in the message (e.g., replying "STOP") or contacting us directly.

  • Standard messaging and data rates may apply.

  • For questions or concerns about our SMS program, please contact us using the information provided in this Privacy Policy.

Compliance Notice
Our SMS program is intended to comply with applicable laws and guidelines, including the Telephone Consumer Protection Act (TCPA) and CTIA requirements. By opting in, you consent to receive recurring automated promotional and personalized marketing text messages from T&D Design & Sundry, LLC. at the mobile number used when signing up. Consent is not a condition of any purchase.